Privacy Policy

Privacy Policy for Styliovai.com

Payment Processing

In our online store, payments are processed using multiple secure platforms, including MakeCommerce.lt and PayPal.

MakeCommerce.lt
Payments via MakeCommerce.lt are managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475). Your personal information, required for payment execution and confirmation, will be securely transferred to Maksekeskus AS.

Payments can be made via Swedbank, SEB, Luminor, Citadele, and Šiaulių Bankas internet banking services. All transactions are processed in euros (€).

PayPal
For credit card payments, we use the PayPal platform. This trusted third-party payment processor handles your payment information securely using advanced encryption technologies. Styliovai.com does not store your full payment details, as these are processed directly by PayPal.

Introduction

MB KJ Prekyba, company registration number: 306805248 (hereinafter referred to as "styliovai.com"), is responsible for collecting, using, and protecting your personal data. This Privacy Policy explains how we process your data when you use our website and services. By using Styliovai.com, you agree to the terms outlined in this Privacy Policy.

1. Data Collection

We collect only the data necessary to process orders and improve user experience:

Personal Data Collected:
- Name
- Email address
- Shipping address
- Payment information (processed securely via third-party providers)
- IP address (used for analytics and fraud prevention)
Sensitive Data:
We do not collect sensitive personal data, such as health information or financial data beyond what is necessary for payment processing.
Methods of Data Collection:
- Account registration: When users create an account or place an order.
- Contact forms: When users submit inquiries or messages.
- Cookies: To enhance browsing experience, analyze site performance, and provide personalized content (with user consent where required).
- Third-party integrations: Data is securely shared with Shopify, payment gateways, and logistics providers to fulfill orders and process payments.

2. Data Usage

We use the personal data we collect for the following purposes:

Order Processing: To process and fulfill customer orders.
Customer Support: To respond to customer inquiries and provide support.
Transactional Communication: To send emails such as order confirmations, shipping updates, and other notifications related to orders.
Website Optimization: To analyze website performance and user behavior, ensuring an improved user experience.
Marketing Communications: To send subscribed users information about new products, promotions, and updates, with prior consent.
Advertising and Remarketing: To show relevant ads on platforms such as Google Ads and Facebook Ads to visitors who have interacted with our website, and to track and optimize marketing performance. These activities are conducted in compliance with user consent and applicable regulations.

3. Data Sharing

We share user data only with trusted third parties essential for our operations:

Payment Processors: To securely process transactions (e.g., MakeCommerce.lt, PayPal).
Logistics Providers: To handle shipping and order deliveries (e.g., DHL, UPS, or local courier services).
Analytics Providers: To analyze website performance and user behavior (e.g., Google Analytics).
Marketing Platforms: To deliver ads and manage remarketing campaigns (e.g., Google Ads, Facebook Ads).

Note: We do not sell or rent user data to any third party under any circumstances.

4. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes described in this policy. Specific retention periods include:

Account Information: Retained until the user deletes their account.
Order and Transaction Records: Retained as required by law for accounting, tax, and compliance purposes.
Marketing Data: Retained until the user unsubscribes or requests deletion.

User Requests: Users may request the deletion, correction, or update of their personal data at any time by contacting us through our support channels. We process these requests in compliance with applicable laws.

5. User Rights

Users have the following rights regarding their personal data:

Access: Request a copy of the personal data we hold about them.
Correction: Request corrections to inaccurate or incomplete information.
Deletion ("Right to be Forgotten"): Request the deletion of their personal data, subject to legal obligations.
Portability: Request to transfer their data to another service provider in a structured, machine-readable format.
Opt-Out: Opt-out of receiving marketing communications at any time.

Legal Compliance:
We comply with the following data protection regulations:

GDPR (General Data Protection Regulation): For users in the European Union.
CCPA (California Consumer Privacy Act): For users in California.
Other Applicable Laws: Based on the user’s location and relevant regulations.

6. Security Measures

We prioritize the security of your personal data and implement the following safeguards:

Encryption: All sensitive information, such as payment details, is encrypted during transmission using SSL (Secure Sockets Layer).
Secure Servers: Data is stored on secure servers protected by robust firewalls to prevent unauthorized access.
Access Control: Only authorized personnel can access user data, and access is granted strictly on a need-to-know basis.
Regular Monitoring: Our systems are continuously monitored for vulnerabilities, and we perform regular security updates to ensure protection against potential threats.

Third-Party Tools:
We enhance data security through trusted third-party services, including:

Shopify: Shopify's built-in security measures ensure our online store operates securely.
Payment Processors: Services like MakeCommerce.lt and PayPal provide advanced fraud detection and encryption technologies.
Analytics Providers: Platforms such as Google Analytics process data securely and in compliance with applicable laws.

7. Contact Information

If you have any questions, concerns, or requests regarding your privacy or data rights, you can reach us via:

Email: info@styliovai.com
Contact Form: Available on our website’s Contact Us page.
Mailing Address: Krekenava, Birutės a 3.

This Privacy Policy is effective as of 2024-11-20. We reserve the right to update this policy from time to time, and any changes will be posted on this page.